This purpose of this page is to provide information about our customer service and frequently asked questions. You can find our full terms and conditions in the contents of this page.
Royal Mail 1st Class Small & Light- 1-2 working days.
Royal Mail 1st Class- 1-2 working days.
Royal Mail Second Class- 2-3 working days.
Royal Mail Special Delivery- Next day before 1pm.
Collect in store- Free collection in store. *** Temporary Local Delivery. Area's include- Devizes, Market Lavington, West Lavington, Potterne, Easterton, Urchfont, Chirton, Marden, Upavon, Woodborough, Honeystreet, Lockeridge, Manton & Marlborough. (Please email us to check if you are in surrounding villages) via firstname.lastname@example.org.
Our team work to deliver same day dispatch for all orders placed before 2pm, Monday to Saturday. Any orders placed after 2pm will be dispatched the following day. Whilst we strive to get most of our orders out on the same day of purchase, this may vary if items are out of stock, or during busy periods. In these scenarios we will do our best to keep you up to date with the status of your shipment.
All orders placed with Beauty Full Time will be sent via the Royal Mail delivery network.
Our charges for these services are:
All orders to a UK address over £50 qualify for free economy shipping.
International order transit times will vary per destination. Orders leaving the UK may be subject to taxes and duties in the country of destination. Beauty Full Time is not responsible for paying these fees and customers are expected to check the relevant import authorities to understand any cost liabilities before purchasing.
Store Opening Hours
Beauty Full Time is open from 09:00am until 17:30pm, Monday to Saturday and 12:00pm until 16:00pm on Sunday’s. Opening times during public holidays may vary. Orders can be placed online at any time, via this website. Should you make a purchase outside of our normal working hours, we will endeavor to arrange a prompt dispatch of your goods the following day.
Can I place an order without registering?
If you wish to place an order via the phone or in store, our team will be on hand to help you.
Damaged or missing items.
If you do not receive your order or the goods arrive damaged, please contact us immediately. Please try to document any damage, to help our team make a claim on your behalf with the selected courier. Our sales team will be on hand to help you via the contact number on +44 (0)1672 514114.
Beauty Full Time will accept returns for all items that are unopened, still in their original packaging and must be returned within one month of purchase. Before returning any goods, please contact our sales team to get a return number as a reference for the returning shipment. Without a returns number we will not be able to process the return.
If you choose to return an item to us, you will be responsible for paying the cost of postage on the return. If you are returning a faulty item, then you will not be asked to pay the return postage costs in accordance with Distance Selling Regulations.
Privacy & Security
What we collect
When you visit this website and shop with us, we will ask you to enter personal information including your name, email, billing address, delivery location, phone numbers, product choices and passwords.
We may collect the following information:
We do not store any financial or payment card information.
Using our website
Our Marketing communications
You will be able to sign up to receive marketing communications from us by filling in the sign-up form, which can be located when you register for an online account. There will be an opt in tick box found during the checkout process and if you opt-in, you consent to receive information from us, about our promotions, offers and products which may be of interest to you. These communications will arrive via email, SMS, telephone or mail.
Unsubscribing from all marketing communications
You can unsubscribe from these communctions at any time by calling our customer service team on +44 (0) 01672 514114 or emailing email@example.com, or post to the address as illustrated below.
More information about the privacy policies of our processors that we use can be found below:
Facebook, Twitter, Instagram, Mailchimp
Our website uses internet security technologies to make sure that it is safe for you to shop with us. The technology we use is standard encryption technology which scrambles personal data when you give it to us. This is often known as SSL (Secure Sockets Layer) and this regularly updated to provide you with maximum security.
You will be able to check if you are in a secure area of our website by looking in the bottom right of your web browser window, where you should see a closed padlock or unbroken key.
We do not hold credit card details anywhere on this website. They are simply passed securely onto our e-payments processor, ready to be authorized by your bank.
Your acceptance of these terms
By using this website, you signify your personal acceptance of this policy and our terms of service. If you disagree with this policy, please do not continue using this website. By continuing to use this site following the posting of changes to this policy, will be deemed as acceptance to any changes made.
Our acceptance of your order
By submitting and completing an order form electronically, after the checkout process is completed, you are making an offer to purchase goods which, if accepted by us, will result in a legally binding contract. Neither submitting an order form electronically or completing the checkout process constitutes acceptance by us for your order.
Contacting our team
If you have any questions about this policy you may contact the team via the details below:
For any further information, please contact our customer service team via our phone line on +44 (0) 1672 514114 or email firstname.lastname@example.org, or post to the address as illustrated below.
Beauty Full Time Ltd , 36 High Street, Marlborough , Wiltshire. SN8 1LW
This page was last updated on February the 7th, 2020
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